Human Resources
Assertive Communication: Say It With Backbone... Not Bite
CWS2026343
60 Minutes
May 29,2026
10:00 AM PDT | 01:00 PM EDT
Assertive communication is more than just a soft skill—it’s a powerful tool that sets true professionals apart. In this engaging and practical webinar, you’ll explore how to express yourself with clarity, confidence, and respect in even the most challenging workplace situations. Whether you're concerned about coming on too strong or being seen as too passive, this session will equip you with actionable strategies to communicate effectively without compromising professionalism or personal integrity.
Through expert techniques and real-world examples, you’ll learn how to navigate difficult conversations, set boundaries, and model assertive behavior that inspires trust and respect. You’ll walk away with tools you can apply immediately to become a stronger communicator, improve relationships, and boost your professional image. Assertiveness is a learnable skill—and this webinar is your step-by-step guide to mastering it.
Your Benefits for Attending:
- Understand what assertiveness is—and what it isn’t
- Learn how to avoid the perils and pitfalls of passive-aggressiveness
- Gain clever tactics to deal with the passive-aggressiveness of others
- Gain strategies for handling difficult conversations and conflict
- Learn how to assertively say “no” – and not feel guilty
- Discover surprising words to avoid and powerful words to choose instead
- Understand proven language patterns to deal with requests for your time
- Learn how to use assertive communication to maintain control of your day and productivity
- Walk away with the best-kept secrets superstars use to communicate assertively to leadership
- Learn how to build inner victory for outer communication success
Why This Webinar Is a Benefit to Attend:
You’ll gain the confidence and communication skills needed to handle any conversation with professionalism and poise. This webinar empowers you to speak up, stand out, and succeed without sacrificing respect or relationships.
Pamela Jett
Jett Communication, Inc.
Innovative Communication Leader
As an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic theory and strategy to an unparalleled level of application.
Certified Speaking Professional
Pamela Jett has had a life-long romance with words and their effect on relationships and has felt at home on stage and in front of an audience for more than 30 years. Her first platform experience was in musical theater when, starting at the age of 9, she began to appear regularly in local community theater productions. At age 11, Pamela was recognized as a budding speaker when she successfully competed in a local speech competition. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.
Communication Skills Expert
With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. She is also the author of several video and audio programs, including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System.
After graduating from San Diego State University with a degree in Speech Communication and receiving recognition as one of the top 20 speech and debate competitors in the country, Pamela went on to earn her master's degree in Communication. It was while pursuing her Ph.D. at the University of Utah that her love of teaching adults powerful success skills was kindled.
Each of Pamela Jett's unique programs is power-packed with practical application and real-life techniques. Her unique combination of humor and intellect is sure to leave you inspired and ready to make positive changes for increased success.